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F.A.Q.

What if I have allergies?

Please take the time to review them so no allergens are present before use. Enjoy and contact us if you have more questions.

How do I care for my candle?

Our candles are all soy-based. Remember to clip the wick for a cleaner burn every time.

 

Do you offer discounts?
Yes. There is discount shipping for orders above $50.00. There is a free gift with your first purchase.


Can I order by phone?
Yes. We do accept orders by phone. You can also Dm and we'll respond there as well.

 

Will my soaps look like the ones from the website?

Handmade soaps will vary slightly in appearance. However, they should be close in nature to the ones you have ordered.

 

Do you offer curbside pick-up?

Yes. Use the discount code CURBSIDE at checkout and complete your checkout. Your order will be prepared for curbsibe pick-up at 223 Remsen Road, Wading river, NY 11792.

 

Can the products cause harm?

Our products are safe and natural, please use as intended, and review all ingredients to avoid any known irritants.

 

We disclose all the ingredients in our products, stop use if product causes irritation, pain or discomfort. Zoes Kandl Haus is not responsible for injuries or accidents.